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zendesk.com
Customer service quality assurance: The ultimate guide
Build a strong customer service quality assurance (QA) program for actionable insights and coaching strategies that ensure consistency across all channels.
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Customer Satisfaction Survey
Today we have been named the UK’s best high street banking provider for customer satisfaction in the building society and banking sector. Whether you bank on our app, on the internet bank, or in branch, we’re committed to making banking simple and personal to you. - As reported by The UK Customer Satisfaction Index published by The Institute of Customer Service. 18 banking providers were included in the recent survey (January 2026). Our high street banking provider peer group consists of banking
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Today we have been named the UK’s best high street banking provider for customer satisfaction in the building society and banking sector. Whether you bank on our app, on the internet bank, or in branch, we’re committed to making banking simple and personal to you. - As reported by The UK Customer Satisfaction Index published by The Institute of Customer Service. 18 banking providers were included in the recent survey (January 2026). Our high street banking provider peer group consists of banking
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