What Is Customer Experience (CX) and Why is It Important? | Definition from TechTarget
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What Is Customer Experience (CX) and Why is It Important? | Definition from TechTarget
Customer experience encompasses all of a customer's interactions with a business's products and services. Learn why it's important and how to improve it.
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12K views · 168 reactions | That third visit is the key to customer loyalty. A flawless experience on their first two visits only gets you to 42% likelihood of return, but nailing that third time jumps their loyalty to 70%. Flag those new customers and focus on consistency to turn them into regulars. Follow @owner for more restaurant growth tips! | Owner.com | Facebook
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