To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the …

If the recommended solutions don't resolve the problem and you need a repair or replacement, you can set up a service request (U.S. and Canada) for your Nintendo Switch 2, Nintendo …

Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.

Setting up a service request for a repair or replacement with Nintendo is fast, easy, and secure. You can troubleshoot your Nintendo Switch 2, Nintendo Switch, or Nintendo 3DS family …

Access resources to learn everything you need to know about Nintendo Switch and Using & Troubleshooting.

Repair Top articles Current Repair/Replacement Turnaround Check Repair/Replacement Status Repair & Replacement FAQ Set Up a Repair/Replacement for a Nintendo Product Did Not …

Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console …

Use this article when the buttons on the Joy-Con controller (s) are unresponsive or don't work as expected while they are attached to the Nintendo Switch console.

Before you start You will need: Your Nintendo Switch console Nintendo Switch AC adapter Power supply used for charging your device. (MOD. HAC-002) Access to a power outlet Remove …

If a non-licensed AC adapter is being used, replacing it with the correct accessory may resolve the problem. You can purchase the Nintendo Switch AC adapter or dock from the My Nintendo …