Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes. Our pay-for-performance model ensures that experts are compensated only …

At Directly, we offer an environment where we celebrate each team member and learn from one another. We are focused on hiring, developing, and retaining the most talented individuals by …

Directly - Microsoft Xbox ... Microsoft Xbox

Intelligent automation company Directly Software Inc. today said it has acquired a startup called Kylie.ai to improve its conversational artificial intelligence capabilities.

We’ll help you route customer inquiries to us that you can be confident on-demand experts will handle more effectively than BPO agents.

Directly is now Xbox’s largest delivery support partner, handling some 80 percent of calls and achieving among the highest customer satisfaction scores of 90 percent.

If you wish to transmit your personnel data directly from one data controller to another data controller, the same will be processed, wherever it is technically feasible.

Read More Looking to Crowd Workers for Customer Service Flexibility? Start with a Directly Proof of Concept February 17, 2021 Read More Need to Outsource Customer Service? Here’s How Directly …

Directly: Revolutionizing Customer Experience AutomationCustomer Service Reinvented Customer Service Reinvented

Aug 19, 2020 · Companies deploying AI-powered automation solutions like Directly can instantly take the first message typed by a customer — and usher them down the fastest path to resolution.