Bilt, a rewards and payments start-up, has three new credit cards that can help users earn points when they pay their ...

A well-known coffee chain is closing all locations soon. Customers and experts weigh in on what this means for the future.= ...

In today’s competitive eCommerce landscape, customer loyalty plays a crucial role in the success of every brand.

Zhang, E. and Zhang, J. (2026) The Rising Influence of Technology and AI on the Hospitality Industry: A Qualitative Review. Open Journal of Business and Management, 14, 456-465. doi: 10.4236/ojbm.2026 ...

Hotel loyalty is getting more competitive and more creative at the same time. Big brands are... The post What Hotel Chains Are Doing to Win Guest Loyalty in 2026 appeared first on The Daily Dive.

The battle for loyalty is heating up, as major chains roll out new partnerships and membership perks. Meanwhile, smaller ...

Companies have been treating loyalty programs less like reward systems and more like data-harvesting tools. Here's what to ask yourself before signing up for one. Store loyalty programs used to be ...

A select group of super-regional convenience store chains including Wawa, Sheetz, QuikTrip and Kwik Trip are reinventing the convenience store narrative. These retailers are proving that loyalty isn’t ...