WRIC

Genesys and World Wide Technology Team Up for Next-Generation Customer and Employee Experience Solutions

New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy In today's complex business market, customer and ...
No Jitter

Aterian consolidates CX with Genesys Cloud

After dealing with a fragmented tech stack, Aterian rebuilt its CX around Genesys Cloud.

Genesys wins ₹17.38 crore contract for India’s first 3D subsurface mapping across six Adani Group airports

Genesys secures ₹17.38 crore contract for India's first 3D subsurface mapping at six Adani Group airports using advanced technology.
No Jitter

Genesys Acquires Informiam, Adding a Third Leg to the Stool

Yesterday Genesys Telecommunications Laboratories, an Alcatel-Lucent company, announced that it has acquired a reporting and analytics firm. Informiam is a 45 employee business headquartered in ...
Business Insider

Easy on Hold Gets Thumbs Up From Genesys: Named Technology Partner, Joins AppFoundry for Streaming Queue Music™ Contact Center Software

KALAMAZOO, Mich., June 2, 2021 /PRNewswire/ -- Easy On Hold announced today that its Streaming Queue Music ™ has been endorsed by Genesys, the global contact center solutions innovator. The Genesys ...
Business Insider

Genesys and World Wide Technology Team Up for Next-Generation Customer and Employee Experience Solutions

New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy SAN FRANCISCO, Jan. 12, 2023 /PRNewswire/ -- ...