Verizon said it would "work through the night until service is restored" and said it would provide "account credits" for any customer who lost service.

Verizon wireless customers in multiple states report voice and data outages Jan. 14, with website logins and the network status tool also disrupted as engineers work on a fix.

T-Mobile’s response to the recent Verizon outage is a good example to follow. The main lesson to learn? Stay calm and state the facts.

A nationwide Verizon outage sent phones into SOS mode, cutting calls and data as officials warned residents how to reach emergency help.

Verizon said on Wednesday that its wireless service was suffering an outage impacting cellular data and voice services