Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...

Some user manuals are a frustration, some are a pleasure – and all reveal more about us than we might think. Maybe you diligently read an instruction manual from cover to cover before you even turn on ...

I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

In 2013, businessman Ivar Kroghrud shared one of his essential leadership tips with The New York Times that was inspired by, surprisingly, his time in the Norwegian navy. Kroghrud, the co-founder, ...