One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Are you telling an AI chatbot your deepest secrets? A new Proton survey shows two-thirds of Brits are using AI as a ...

More than half of patients using AI chatbots to learn more about their health use the tool alongside other online resources, ...

Prince Harry says that artificial intelligence chatbots designed to provide companionship are even more dangerous to young people than social media.

AI companies have a new favorite source material ...

In a test, popular AI chatbots mostly debunked falsehoods spread by other countries and avoided uncritically spreading falsehoods better than search engines. AI summaries above search results fared ...

As states push to regulate chatbots, tech companies are trying to write safety rules in ways that exempt some of their key ...