Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Apr 07, 2022, 03:12pm EDT Apr 14, 2022, 02:05pm EDT This article ...

Salesforce CRM and Automatic Data Processing ADP have announced an ambitious collaboration to reshape the landscape of client experiences. Leveraging Salesforce's Customer 360 platform, ADP aims to ...

Salesforce's AI Day will have a lot more information to share, but here's a tasty appetizer from one senior exec. Salesforce later today will unveil a slew of product and strategy announcements at a ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM) today introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and trusted out-of-the-box ...

ADP and Salesforce will pioneer the future of human capital management for ADP’s more than 1 million clients with AI, data, and CRM SAN FRANCISCO & ROSELAND, N.J.--(BUSINESS WIRE)--Today, Salesforce ...

Salesforce revealed a new user experience for sales leaders within Slack Sales Elevate, a sales workspace designed to centralize Salesforce insights and automates opportunity tasks by natively ...

It was a big week for the customer experience market, with two major players in the marketing tool space taking swings to bring the idea to the next level. The pair of moves taken together could move ...

Xactly’s user conference was piled deep with announcements. They showcased a new reporting experience, new generative AI capabilities, new use cases for their benchmarking data set, a new ...

Infosys Topaz™ works with Salesforce's gen AI capabilities to help enterprises navigate their agentic transformation and scale their digital workforce Leveraging Infosys Topaz, an AI-first set of ...

Bidgely announces partnership with NISC, Gartner analyst appointed chief experience officer at Calabrio, OSF Digital acquires Oegen, more CX news. OSF Digital, a provider of digital transformation ...