SAN FRANCISCO--(BUSINESS WIRE)--Today at NRF 2024, Salesforce (NYSE: CRM), the #1 AI CRM, announced new data and AI-powered tools to transform every shopping experience. With generative AI built into ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

(RTTNews) - AI CRM Salesforce (CRM) announced Tuesday an expanded collaboration with premier luxury fashion destination Saks Fifth Avenue to transform its luxury shopping experience using the ...

Salesforce has added data and artificial intelligence-powered tools for retailers. With generative AI built into Commerce Cloud and Marketing Cloud, retail merchandisers and marketers can tap into ...

Salesforce on Tuesday introduced Salesforce Customer 360, a unified customer ID that connects profile data across its Sales, Services, Commerce and Marketing cloud product suites. “There are so many ...

Strategic agreement ushers in new era of retail innovation to empower frontline associates and elevate customer engagement Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in digitizing ...

As the UK's biggest single-site employer, Heathrow Airport is a huge organization, more like a city than a business premises. Its 76,000-strong team, including its own employees along with contractors ...

Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the conversation around AI, customer experience and customer service. Shortly after the launch, ...

Powered by the Einstein 1 Platform, new commerce and marketing AI for retail tools help businesses enhance shopping experiences with shopper insights, digital storefronts, AI content creation, and ...