Inaccurate provider directories have long been a source of frustration for patients, providers, and payors alike. Today, in a regulatory environment shaped by the No Surprises Act (NSA), they’ve ...

The authors examined the accuracy of provider directories and found widespread errors. Machine-readable directories are not more accurate than conventional directories, despite their advantages. A ...

A woman walks under a sign of big data analytics Palantir at their stand ahead of the World Economic Forum (WEF) annual meeting in Davos on May 22, 2022. (Photo by FABRICE COFFRINI/AFP via Getty ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The study's findings paint a troubling picture of the current state of provider directories.

In navigating the evolving landscape of regulatory reforms, intensifying competition and escalating pricing pressures, health plans stand at a pivotal juncture where the accuracy and currency of ...

Relying on a 2-stage secret shopper survey, the authors found that inaccuracies in provider directories often persisted for well over 1 year. Objectives: Provider directory inaccuracies have important ...