Office Depot is under fire for services that a former employee believes take advantage of unsuspecting customers. The retailer says it helps about 6,000 customers per week with its free PC health ...
Office Depot and Support.com, Inc, a tech support software provided from California, agreed to pay $25 million and $10 million respectively for allegedly tricking their customers into paying for ...
Staples and Office Depot, the top two office supply retailers, agree that employing a mobile staff of trouble-shooting computer experts is a good way to enhance sales, margins and customers service, ...
Office Depot and OfficeMax have both been caught using diagnosis software that claims brand-new PCs are infected with malware, then offering to charge consumers $150 to $200 to remove it. Analysis of ...
For the vast majority of computer users, we defer to the experts if we get an issue. Some of us may be able to open the case, hammer out a few keystrokes, and perform fancy tech voodoo, but the rest ...
Here’s the Office Depot Black Friday ad, which features some nice deals like a 42-inch LCD HDTV for $700, a 15.4-inch widescreen Toshiba laptop for $500, and a $15 DVD player. There are also solid ...
Office Depot employees have been selling unnecessary tech repair services after telling customers that their laptops and computers were infected with malware, reporters from Seattle TV station KIRO 7 ...
The bargain season for back-to-school shopping begins next week, but read the fine print. Office Depot will sell a Hewlett-Packard desktop PC complete with a CRT monitor and printer for $99. The ...
WASHINGTON — Naturally, given the rising flood of adware, spyware and sophisticated phishing attempts to access our personal data, people are scared and increasingly willing to pay for protection. But ...