When it comes to booking a hotel online, what you see isn’t always what you get. Christina Daves knows. On several occasions, she’s shopped for a hotel room online and then clicked through to make a ...

After a long drive from Buffalo to Gananoque, Ontario, Adam Cole's hotel delivered some bad news for him: His reservation was "gone." "I had a confirmation from my travel agent," says Cole, director ...

Q: I made a reservation for two rooms at Cedar Breaks Lodge in Brian Head, Utah, for our family vacation during Christmas break. I made the booking by phone through Hotels.com. I received a ...

Disappearing are the days when you can cancel a hotel reservation before 6 p.m. of the evening you are scheduled to arrive. More and more hotels are requiring reservations to be canceled 24 to 72 ...

A Vacaville woman made hotel reservations online through a third party website. When the website cancelled her reservation, she called Kurtis. She was headed to Red Bluff for an annual horse event.

Hotel management platform Otelier suffered a data breach after threat actors breached its Amazon S3 cloud storage to steal millions of guests' personal information and reservations for well-known ...

Q: I have a few questions: Is a hotel reservation a binding contract? Does it make any difference if I don’t make a so-called guaranteed reservation by providing my credit card information? Does it ...

Hotels often bleed money because their reservation process isn't well-planned, which can frustrate guests and cause them to find another place to sleep. Reservations are the most reliable revenue ...

The U.S. Department of Homeland Security on Monday said a Hilton hotel canceled reservations for Immigration and Customs ...