At its core, KM is about people. Nearly all of our respondents (93%) identified communication and active listening as top skills for KM; 87% cited relationship building. KM professionals play a key ...
Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations needs to innovate, provide services globally, and ...
KM is evolving. No longer a behind-the-scenes support function, KM today plays a central role in enabling innovation, improving operational efficiency, and preserving critical knowledge. This ...
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