Robertson Facilities Management has secured its first contract with ScotRail after being appointed to deliver grounds ...
When a straightforward issue is raised, why does First ScotRail respond in obfuscatory mode ("ScotRail dividends 'add 7% to cost of fares'", The Herald, March 22). In evidence to MSPs of the ...
The rail industry defies most of the rules of traditional consumer marketing. Often the “service” is hard to control, as is the environment in which the consumer travels. Travellers leave little or no ...
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