Comcast said Monday a mid-October cybersecurity incident stemming from a Citrix software vulnerability may have involved certain Xfinity customer information getting taken. The telecommunication ...

Comcast and customer service occasionally have the same word association as White Castle and fine dining. The company has worked hard to improve, but it's just increased its cable and internet prices, ...

Yesterday, Hair Balls coughed up a horror story involving a not-very-awesome customer service experience at the hands of Comcast. So did the readers in the comments section of the blog as well as on ...

HUDSON — Once it’s operational, Comcast’s new customer support center in Hudson is expected to bring 100 new jobs to the region by year’s end, the company said Monday. During a press conference at the ...

In a stunning repeat of deprecatory customer service, Comcast has been caught changing customers’ names to “whore” and “dummy” in their computer system. Comcast customer Julie Swano told the travel ...