The next time you ask a question to Amazon’s Alexa voice assistant, the answer might come from another Alexa user. Starting today, Amazon is publicly launching a program called Alexa Answers, which ...

Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Alexa, Google Assistant, Siri, and Cortana ...

Alexa, what happens when a trillion-dollar company outsources its menial work to pseudonymous volunteers? Way back in 2019, Amazon announced that, going forward, any old idiot off the street could ...

Alexa Answers is somehow turning out even worse than expected. The program, launched in September, gives any idiot off the streets of the U.S. the chance to answer real questions posed to Amazon's ...

Carrie was a managing editor at CNET focused on breaking and trending news. She'd been reporting and editing for more than a decade, including at the National Journal and Current TV. Amazon's Alexa ...